Privacy Policy
Frequently asked questions
Here are some common questions about our company.
We offer cancellations within 24 hours of booking, provided the request is made before the scheduled pickup time. Refunds will be processed to the original payment method. Please note that certain promotional fares may not be eligible for cancellation.
Yes, we offer both physical and digital gift cards for our taxi services in various amounts. Physical gift cards can be purchased at our office or online and shipped to the recipient, while digital gift cards are sent instantly via email. Both types can be used for booking rides.
We’re committed to providing prompt and effective solutions to ensure your travel satisfaction.
Absolutely! If a vehicle is unavailable, you can place a special request through our website or by contacting our customer service. We'll notify you once the vehicle is available, and you can choose to book it for your desired date. Special requests typically take 1-2 days to fulfill, depending on availability.